OneNotary Accessibility Statement

This Accessibility Statement pertains to the OneNotary service for individual clients who access it via a link from an email and does not apply to the public website onenotary.us

Summary

At OneNotary, we are committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continually improve the user experience for everyone and make our platform accessible to the broadest possible audience, regardless of ability or technology.

Currently, OneNotary provides the following benefits:

• Blind users can use the web service with screen readers such as NVDA, JAWS, and Narrator on Windows OS, and VoiceOver on osX (MacOS).
• People with visual impairments can use the web service without significant limitations.
• People with hearing impairments can use live captions provided by Windows OS, macOS, Chrome browser, etc.
• People with motor impairments can navigate using the keyboard or Voice control.
• People with cognitive impairments can also use the service without significant limitations.

Our team works diligently to implement accessibility features that conform to the following accessibility requirements:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• U.S. Government’s Section 508 of the Rehabilitation Act of 1973 (amended 2018)

Measures to Support Accessibility

OneNotary, Inc. takes the following measures to ensure the accessibility of Onenotary:

• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.

Accessibility conformance

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. OneNotary is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

The Accessibility Conformance Report for the Signer’s flow, in the form of a Voluntary Product Accessibility Template (VPAT) is available upon request.

Compatibility with browsers and assistive technology

OneNotary is designed to be compatible with the following assistive technologies:

• Google Chrome with NVDA on Windows
• Firefox with NVDA on Windows
• Safari with VoiceOver on macOS

Technical specifications

Accessibility of OneNotary relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Ongoing improvements

We are committed to monitoring and improving our accessibility features on an ongoing basis. Our team regularly conducts accessibility audits, usability testing, and user feedback sessions to identify areas for enhancement and address any accessibility barriers that may arise.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of OneNotary, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations for OneNotary

1. Identity Verification Page: The QR code image has no alt text because we cannot fix third-party issues at the moment. We are dedicated to fix it the near future.
2. Intro and Terms of Service: In some partner integration flows the session duration warning is missing during the Identity Verification Process because we cannot add this message. We have communicated this issue to our partners.
3. Personal Information Form: Some problems for people who use screen readers in the calendar, button announcements by screen readers, and vague error messages for some form fields. We have informed our partners, who provides this functionality, about the accessibility issues and expect these problems to be resolved shortly.

Feedback

We welcome user feedback regarding the accessibility of our platform. If you encounter any accessibility issues or have suggestions for improvement, please contact us at accessibility@onenotary.us Your input helps us prioritize accessibility initiatives and ensure a better experience for all users.

Thank you for choosing OneNotary. We are dedicated to providing an inclusive and accessible digital experience for all signers.